Book a Member Success Call
Whether you're just getting started with B1G1 or have been a member for a while, we're here to help.
If you'd like guidance, have a question about your account, or simply want to make the most of your membership, you can book a conversation with our Member Success team.
You can book a call here
From there, you can choose the type of call that best suits your needs.
New to B1G1?
If you've recently joined B1G1, we'd love to help you get started.
During your onboarding session, we'll:
- Walk you through your B1G1 account
- Help you set up your giving
- Answer any questions you have
- Show you how to make the most of your membership
This session is designed to help you feel confident from day one.
Need a Quick Hand?
Already a member but need some assistance?
Book a support call if you:
- Have questions about your account
- Need help finding or using a feature
- Want guidance on your giving
- Need help resolving an issue
- Have any other B1G1-related questions
Our team is happy to help.
What Happens Next?
Once you've selected your preferred call type:
- Choose a date and time that works for you.
- Enter your details.
- You'll receive a confirmation email with your meeting information.
If you need to reschedule or cancel your booking, you can do so using the links provided in your confirmation email.
Still Need Help?
If your question doesn't require a call, you can also reach out to us through our Help Center by submitting a support request. We'll be happy to assist you.